Archive for October, 2010

Protecting Casino Policies and Procedures

Wednesday, October 6th, 2010

It is vital that Surveillance Department employees implement the policies and procedures for their position set forth by the casino into their daily routine. This typically includes the correct handling of confidential information in written reports as well as verbal conversations regardless of their level. If information is leaked, this can be embarrassing for the department and potentially result in harm to other employees, patrons or the company.

Therefore, the primary purpose of surveillance is to protect the assets of the organization and eliminate potential liabilities. The Surveillance Department serves two functions including:

  • Observe, document and report violations
  • Increase awareness of the department

Observing, documenting and reporting violations is effective for upholding local, state and federal laws as well as the corporate policies and procedures. Also, by being cognizant that someone is watching and recording the actions of all patrons, this provides a deterrent from potential violators.

Catching a thief is effective but preventing one prior to an act being committed is tremendously valuable. A well-trained, effective Surveillance Department prevents cheating, theft and other inappropriate activity by sheer reputation. Since most observation is conducted through closed-circuit television and floor surveillance, effective departments have all the tools necessary to be vigilant.

There are many other tools besides training and equipment that can help employees uphold the casino’s policies and procedures. These include:

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  • Documented procedures for all departments
  • Effective communication with other departments
  • 24/7 communication with the Director of Surveillance
  • Positive rapport between Supervisors and Security Managers
  • Effective communication with other casinos
  • Proper utilization of security personnel
  • Files of known offenders
  • Information on casino operations

In addition to these critical tools, there are a few labor saving tools including:

  • Computerized documentation of all employees
  • Staff identification badges that can be read by a camera
  • Full departmental schedules

The objective of surveillance is to protect the assets of a casino and prevent liabilities from taking place. This is accomplished through observation, proper documentation and reporting. Also, by creating a crack team of surveillance operators, the department can become one, “not to be reckoned with” in the casino industry. The best surveillance tool of all is prevention.

By nature, the Surveillance Department observes to prevent harm to patrons, staff and casino property. Through teamwork and effective communication with other departments, casinos and patrons, the goals of protection and prevention can be achieved.

Try Your Luck at Spin Palace Casino

Monday, October 4th, 2010

Spin Palace casino should be on your list of online casinos to visit. There is currently a new player bonus of a free $1,000 available. Developed by The Palace Group, Spin Palace is an award-winning entity and becoming a household name within the online gaming industry. The combination of the software created by Microgaming and their experience, the popularity of Spin Palace continues to grow.

There are so many advantages to playing at this casino, they cannot all be listed. Instead, some of the best reasons to play here include:

  • A solid reputation
  • Vast number of games
  • Multi-lingual support
  • A number of tournaments
  • Excellent bonus and incentives

Due to the length of time Spin Palace has been in business, many gamers trust them with their money. Spin Palace has been in operation for almost 10 years. In the online casino industry that is a great deal of time. The casino is licensed by the Kahnawake Gaming Commission. Also, this casino provides a number of games to their visitors offering differentiation from competitors. They offer something for everyone.

By providing multi-lingual support, players that do not speak English will be in good hands. There are 15 total languages that you can choose from in the menu options. A few of these include, German, Portuguese, Italian, Spanish, Dutch and Russian. In addition the number of games provided, there is a great selection of tournaments for most games.

Finally, Spin Palace offers an excellent signup bonus and continued incentives to their regular players. The welcome bonus is $1,000 the second you open the account. There are also many other incentives for new players.

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There is only one major downside to this casino – it does not accept players from the United States. This is a huge share of the market lost as many U.S.-based players are chomping at the bit to deposit their money here. Unfortunately, until U.S. law changes, they will remain a non-U.S. accepting site.

There are a so many great aspects of this casino; everyone should log in and sign up just to check them out. If you are based out of the United States, don’t bother, you will not be able to play here. Hopefully in the near future, the U.S. gaming law is amended so players from the United States have the opportunity to deposit their money and play at this wonderful casino.

The Brain of Slots: The Random Number Generator

Saturday, October 2nd, 2010

The brains of a slot machine are the random number generator. There are many misconceptions as to how the computer picks the numbers within a machine. One of the most common myths is that the slot machine is on a cycle which will let a player know when the machine is due to win. This is not realistic or even a possibility.

How it Works

A slot machine contains a microprocessor similar to those within a home computer. The processor runs a special program that generates numbers randomly which corresponds to the symbols found on the reel. Therefore the random number generator is in constant motion. As long as the machine remains powered, numbers are selected randomly every millisecond.

The program generates values between 0 and 4 billion which are then translated into specific numbers that correspond to a combination of symbols on the reels. The outcome of each spin is determined by the number chosen by the random number generator. This number is selected as soon as the spin button is pressed.

The Algorithm

An algorithm is a series of instructions that generate the numbers. The accuracy of this algorithm is confirmed by the Casino Control Board in addition to other private agencies. They are insuring that the series of instructions is up to par with their standards and that the player is not being cheated by the house.

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A Simple Example

Reel slot machines have a specific number of spaces that hold a symbol or a blank which are referred to as physical stops. Modern reels contain 22 physical stops. For instance, if there are 10 physical stops on a machine, the possible symbol combination is 1,000 (10 * 10 * 10). These combinations are known as the cycle. Therefore the odds of winning on a 3 reel machine are 1 in 1,000.

In theory, if a guest player 1,000 straight times, they would hit all combinations once. Obviously this is not usually the case. The more spins they play, the closer they reach the actual probability, similar to flipping a coin.

The random number generator is the mechanism that creates winners and losers as well as gives the house edge. All slot machines in casino contain a random number generator that makes the game fair. The mathematics of the algorithm is beyond the knowledge of basic gamblers, but is vital to the correct function of a slot machine.


Helping others

Goodwill

Here at OCS we support the Goodwill® organization that inspires hope and self-confidence, helping people from all backgrounds and walks of life to feel successful, valuable and dignified. Together, we are happy to help people who are looking for work or better jobs so they can better provide for their families. For more info visit www.goodwill.org

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