eCOGRA (e-Commerce and Online Gambling Regulation and Assurance) is a non-profit organization that exists to ensure reliability and fair play in the online gambling industry. While the UIGEA (Unlawful Internet Gambling Act) is a legislation that stands against the regulation of internet gambling in the United States, the purpose of the eCOGRA is to establish the basis for what it considers to be high quality standards in the industry as a whole. Working as an independent contractor, this body services all legitimate online casino operators throughout the world.
Recognizing eCOGRA
eCOGRA is perhaps best recognized by its Seal of Approval, which signifies credibility and excellence in the online gaming industry. When out hunting for a casino, you will likely observer a number of sites that bear this official seal. This particular honor is given to casino operators that meet a wide variety of criteria, such as providing adequate security for players, ensuring fair gaming and ultimately running a responsible business. These operators are approved because they not only meet criteria of eCOCRA, but player standards as well. Honest promotional offers, unbiased RNG (random number generators) and efficient payment processing all goes into approval requirements.
Resolving Matters Through eCOGRA
Choosing to play at a casino site that displays the eCOGRA Seal of Approval is something you want to consider. Why? Well, it is this simple logo that ensures your questions or concerns will be addressed accordingly. Of course you should try to get your matters resolved through the casino first, but if they do not cooperate for whatever reason, rest assured that eCOGRA is a trusted body that will stand in your corner. The organization, does however, ask that you allow time to pass, generally two weeks from the original report to work out a resolution. For better service, it is advisable to provide eCOGRA with copies of all documents and correspondence to support your claim. While it does not support any players you have been involved in questionable online gaming practices, if you have truly been wronged, this is the best ally to have on your side.
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What separates eCOCRA from other independent regulatory bodies is the fact the it is not in the business for success or profits. Instead, this organization is designed for longevity and to keep the industry fairly balanced. Casino operators who earn its honorable seal agree to demonstrate their commitment to the both eCOCRA and the customer. When choosing to play at a site approved by this reputable organization, you can relax a bit easier with the confidence of knowing your payments will be processed and distributed in a secure and efficient manner, and most importantly, that the site you are gambling on believes in fair play and will likely be around for some time to come. If you are completely new to the online gaming experience, we highly recommend keeping your eyes peeled for the eCOGRA Seal of Approval.
You can find a list of approved online casinos on the eCOGRA website.
